London City Airport Consultative Committee

Staff Transport Survey

An outline of the results of the Staff Transport Survey conducted by the Airport during 2001 to assist in the development of its Green Transport Plan

 

 

 

Home >  Environment >  Staff Transport Survey

Site Map (Alt+1>Enter)

 
 

On this Page:

Introduction
Notes on 2001 Survey
Where Staff Live
Where Staff Work
How Staff usually get to Work
Alternative Modes of Transport
Distance to Work
Staff Journey Times
Need to be at the Airport to Perform Duties?
Travel Allowances
Parking Permits
Awareness of Cycling Facilities at LCY
Frequency of Car Use for Work
Why Staff use a Car for Work
Frequency of Car Use for Business
2003 Update

Top of Page

Where staff park
Encouraging Cycling to Work

Encouraging Motor Cycles/Scooters for Work
Willingness to Car Share
Encouraging Car Sharing
Encouraging the Use of Public Transport
Encouraging staff not to use their cars
Reducing the use of Cars for Work

Related Pages
Environment Home Page (Alt+2)
Surface Access Home Page (Alt+3)
Noise Page (Alt+4)
More Statistics (Alt+6)

 
 

Introduction

Tbe opening of the Airport Extension of the Docklands Light Railway in December 2005 will certainly have had an impact on how Airport staff travel to work. Time must be allowed for staff travel patterns to settle down before the effect of the railway can be fully assessed but it will be helpful to any such assessment to compare the latest travel to work patterns with those which obtained before the railway was opened. These were studied at some length in a Staff Travel Survey carried out in 2001 and updated in 2003 - on this page we explain the results of these Surveys in some detail.

Top of Page

Notes on 2001 Survey

The Questionnaire ** was sent out with a covering letter to 758 people working at the Airport. This represents about 47% of the total workforce.  There were 224 respondents giving a response rate of 30%.  

The Questionnaire, which was piloted in 2000, was shown to the Airport Transport Forum at its meeting in December that year.  Amendments suggested by members were incorporated prior to this survey.  It was the original intention to send a questionnaire to the home address of all employees as recorded in the database for security passes. But this was ruled out by the requirements of Data Protection Act and it was necessary to rely for distribution on the cooperation of Airport employers. The Airport is working on how best to deal with this problem next time.

Top of Page

The are more than 1,600 employees now working at the airport, employed by more than 44 different organizations. In addition there are about 400 off site jobs (i.e. taxi drivers, bus drivers, caterers etc). In total the airport generates over 2000 direct employment opportunities. 

Over the next decade the airport is expected to grow to 3.5. million passengers per year and it is estimated that the number of employment opportunities will increase to 2,700 on-site jobs, which with a further 600 off-site, indirect or induced employment will result in 3,300 jobs generated directly by the airport.

Get Acrobat reader **This file is in Acrobat .pdf format and to see it you will need an Acrobat Reader - this can be downloaded free by clicking the icon above.

Top of Page


 
 

Where Staff Live

Well over half the respondents (63%) live in the east in the London East postal districts, Ilford and Romford  with another 11% in Essex in Chelmsford and Southend.  The rest are fairly evenly distributed around London and the Home Counties.  One respondent lives in Peterborough

Top of Page

Where Staff Live (7257 bytes)
Where Staff Work (5147 bytes)

Where Staff Work

More than half of respondents (56%) work in the main Terminal with 16% in the Airport's Administrative HQ a quarter of a mile away in City Aviation House and the rest in other places with the fire service, ground services, Air BP, Mitie Engineering etc. 

TOP 

How Staff usually get to Work

More than half (53%) of those responding to the Survey travel to work in their own car.  About 11% percentage use public transport.  9% of respondents use the shuttle buses to Canning Town, Canary Wharf or Liverpool Street, a service which is free to staff.  This was described as an "excellent" service. About two-thirds of respondents using the shuttle bus also use trains, the DLR or the underground. Nearly 11% of respondents share a car with others working at LCY and another 4% with people working elsewhere. Only about 3% of respondents cycle to work or go on foot.  Less than 1% use a motor cycle 

Top of Page

How Staff usually get to Work (7163 bytes)
Alternative Modes of Transport (7271 bytes)

Alternative Modes of Transport

This was a response to the question "Which of the following do you occasionally use instead of your usual form of transport?"  The results were much more diverse with just over 30% referring to public transport. A large proportion of respondents would still travel to work by car, either on their own (11.8%) or with LCY colleagues (10.4%).  Only small numbers referred to walking, cycling or motor cycling. 15% of respondents did not answer this question

TOP

Distance to Work

One quarter of respondents travel between 4 & 10 miles to get to work. A similar percentage travel between 10 & 20 miles and 22% travel over 20 miles. The remaining 29% live within 4 miles of the airport, of which 13% live between 2 & 4 miles, 9% within 2 miles and 6% within 1 mile.

Top of Page

Distance to Work (5328 bytes)
Staff Journey Times (4382 bytes)

Staff Journey Times

The largest single group of respondents (37%) take between 31 & 60 minutes to get to work. Just under half (48%) travel to work in less than 30 minutes; this correlates with the high proportion of staff living within 4 miles (25%) and a further 25% living between 4 & 10 miles from the Airport - see previous chart.

TOP

Do you have to be at the Airport to Perform you Duties?

The majority of respondents (96.4%) have to be at the airport to carry out their duties. Only 3.1% of respondents said they did not need to travel to work to perform their general duties. Most likely these are office based people who could work from home using a computer. 

Top of Page

Do you have to be at the Airport to Perform you Duties? (3689 bytes)
Travel Allowances? (4551 bytes)

Travel Allowances?

The great majority of respondents (90%) do not receive any form of travel allowance.

TOP

Parking Permits

59% of respondents have a car park permit. This broadly correlates with the 54% of staff who travel to work in their own car

Top of Page

Parking Permits (4303 bytes)
Awareness of Cycling Facilities at LCY (4042 bytes)

Awareness of Cycling Facilities at LCY

The question was "Are you aware of any cycle parking at work"    The 17% of respondents who said they were aware of cycle racks are probably referring the motorcycle racks near the terminal entrance. There are currently no cycle racks at LCY or other facilities specifically for cyclists. 

TOP

Frequency of Car Use for Work

The question was "How often do you drive a car to work". Nearly 60% of respondents use their cars everyday to get to work.  About a fifth of respondents never use their cars

Top of Page

Frequency of Car Use for Work (5514 bytes)
Staff reasons for using a Car to go to Work (7647 bytes)

Staff reasons for using a Car to go to Work

The majority of respondents (104 - 30%) use their cars to travel to work because they believe it is the quickest mode of transport. Sixty eight respondents (19.6%) said they did so because there is no suitable alternative - an issue highlighted in responses to previous questions - while 40 (11.5%) said that the car is cheaper than public transport, taxis etc.  Equal numbers (8.6%) said they use a car for comfort and reliability or because it is essential for work.

TOP

Frequency of Car Use for Business

The majority of respondents (53%) never use a car for business. 19% of respondents said they use a car up to 5 days per month - including the 11% who do so less than one day per month. Only 12% of respondents said they use a car at least twice a day everyday for business purpose.

Top of Page

Frequency of Car Use for Business (5295 bytes)
Where staff park (4711 bytes)

Where staff park

The results show 66.5% of respondents park at the worksite. This correlates with the 58.5% who have a car park permit - see above. It is possible that the remaining 8% park outside City Aviation House or in the western end car park for the Ground and Fire Services.  Of the remainder 9% park elsewhere including 2% who park outside the Airport on the streets

TOP

Encouraging Cycling to Work

A large number of respondents (121 people - 45%) said nothing would persuade them to cycle.  This is understandable given that over 70% of respondents live more than 4 miles away. Among the others the favourites for encouraging staff to cycle to work are cycle parking (14.6% of respondents), a mileage allowance (9.7%), showers (7.1%) and changing facilities (6%). 

Top of Page

Encouraging Cycling to Work (6918 bytes)
Encouraging Travel to Work by Motor Cycle/Scooter (7045 bytes)

Encouraging Travel to Work by Motor Cycle/Scooter

Again nearly half the respondents (48.5% - 141people) said nothing would encourage them to motorcycle to work. Among the remaining 51.5% of respondents, 13.4% said they might be encouraged to use a motorcycle for work if there were loans with which to buy it and 14% spoke of a mileage allowance or covered parking. Changing facilities and lockers were important to 11.9% of respondents.

TOP

Willingness to Car Share

Over 70% of staff said they would be prepared to car share, leaving just under 30% who said that they would not. The most important reason for not car sharing is  “unusual hours outside shift pattern” which means that a lot of staff are for this purpose incompatible.

Top of Page

Willingness to Car Share (4413 bytes)
Encouraging Car Sharing (7115 bytes)

Encouraging Car Sharing

118 respondents said that knowing of car share partners with similar working hours would encourage them to share. 83 respondents said that a free taxi to or from work if the car driver let them down would encourage sharing.  Reserved car parking for car sharers and reduced car park charges were also said to improve the prospects for staff car sharing although it needs to be noted that  LCY staff receive free parking at present.

TOP

Encouraging the Use of Public Transport

The majority of respondents (67) said nothing would encourage them to use public transport.  The main reason why public transport is not favoured is that it is not compatible with shift working patterns. Many female respondents commented they would feel unsafe travelling by public transport late at night or in the early hours.  Fifty respondents said they would be encouraged to switch to public transport if discount tickets/passes were available and another 38 referred to season ticket loans. The availability/reliability of public transport is an issue. Information on public transport might also encourage respondents.

Top of Page

Encouraging the Use of Public Transport (7143 bytes)
What would encourage staff not to use their cars for work (7173 bytes)

What would encourage staff not to use their cars for work

Respondents said they would not use their cars for work if there was an alternative which was quicker (122), easier (65) or cheaper (21). and more reliable.  Health considerations, social conscience and airport policy would have little importance in encouraging staff not to bring their cars to work. 39 respondents did not answer this question, indicating probably that they could not be encouraged to leave their cars at home.

TOP

Reducing the use of Cars for Work

The majority of respondents (73.2%) said they would not be able to reduce the amount of car use. 

Top of Page

Reducing the use of Cars for Work(4330 bytes)

2003 Update

The Staff Survey reported above was repeated during 2003 and the preliminary results were reported in a Presentation to the Airport Transport Forum at its meeting on 10th December 2003.  More details will be posted here as soon at they beome available

Top of Page

.
 

An independent Consultative Committee established by London City Airport pursuant to Section 35 of the Civil Aviation Act 1982
Chairman:
John Adshead     Secretary: Stuart Innes
E-Mail

Page last modified: 27th July 2007